How do I know how much data I have used?
Christian T. Petersen2020-10-08T12:11:51-05:00You can access your data use in the AWEbase® Billing or Storage Management interfaces
What happens if I reach my activity, bandwidth, or storage limits?
Christian T. Petersen2020-10-08T12:11:08-05:00If you hit one of the ceiling limits to your account for records or
Can I retrieve my data from AWEbase®
Christian T. Petersen2020-10-08T12:09:59-05:00Most of your file data can be downloaded at any time from the AWEbase
Should I end my AWEbase® service, what happens to my data?
Christian T. Petersen2020-10-08T12:08:33-05:00After a short security holding period, AWEbase® will destroy all data from accounts that
What is an AWEbase® Module?
Christian T. Petersen2020-10-08T12:06:49-05:00In addition to the core AWEbase® functions, you can add unique capabilities to the
I want to add a new user after starting my subscription. How is this billed?
Christian T. Petersen2020-10-08T12:05:08-05:00AWEbase® pro-rates the monthly price of the new user up to the end of
Can I upgrade my subscription from monthly to annual at any time?
Christian T. Petersen2020-10-08T12:02:29-05:00Yes. Any remaining days on your monthly subscription will be credited towards the purchase
Can I upgrade my account tier at any time?
Christian T. Petersen2020-10-08T12:02:04-05:00Yes. When upgrading your account tier, the changes will take effect immediately. Additional charges
One of our users left the company? Do we get a refund?
Christian T. Petersen2020-10-08T12:02:49-05:00We do not refund subscriptions. However, until the end of your subscription period, you
Why is per-user subscription price less for smaller organizations?
Christian T. Petersen2020-10-08T12:01:25-05:00AWEbase® is a specialized and opinionated software built for the unique need of contractor
